Privacy Policy

1. Introduction

WonderSage ("we," "our," or "us"), a trading name of Shah Corporation Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered book generation services.

It is important that you read this privacy policy together with any other privacy notices we may provide on specific occasions so that you are fully aware of how and why we are using your data.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address)
• Account credentials
• Payment information (processed securely by our payment providers)
• Content and responses you provide for book generation (which may include personal details shared in your responses)
• Communication preferences

2.2 Automatically Collected Information

• Device information (browser type, IP address)
• Usage data (pages visited, time spent)
• Cookies and similar tracking technologies
• Location information

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (to provide and maintain our services)
• Where it is necessary for our legitimate interests (to process your payments, generate your personalized books, improve our services)
• Where we need to comply with a legal obligation

Specifically, we use your information to:

• Create and deliver your personalized AI-generated books
• Process your transactions and payments
• Communicate with you about your orders, our services, and updates
• Improve and optimize our website and service experience
• Protect our services, users, and business interests
• Comply with applicable laws and regulations

4. Third-Party Services

We use various third-party services to enhance our website functionality and marketing efforts:

4.1 Analytics

We use Google Analytics to understand website usage patterns. This service collects data about your interactions with our site.

4.2 Advertising

We use various advertising and marketing services including:

• Facebook Pixel
• Google Ads
• Other social media marketing platforms

These services use cookies and similar technologies to deliver relevant ads and measure their effectiveness.

4.3 Payment Processing

We use secure third-party payment processors to handle transactions. We do not store your complete payment information on our servers.

5. Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential cookies: Required for basic site functionality and security
• Analytics cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used to deliver relevant advertisements and track marketing campaigns
• Preference cookies: Remember your settings and preferences

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Basic account information and your generated book content will be retained for as long as you maintain an active account with us. You can request deletion of your data by contacting us.

7. Your Rights

Under UK GDPR and Data Protection Act 2018, you have rights regarding your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent where we rely on consent to process your personal data

To exercise any of these rights, please contact us using the details in the "Contact Us" section.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and third parties who have a business need to know.

9. Children's Privacy

Our services are intended for users who are at least 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from someone under 16, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. Whenever we transfer your personal data outside the UK, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Shah Corporation Limited (trading as WonderSage)
Irish Square, Upper Denbigh Road
St Asaph, Denbighshire, LL17 0RN
United Kingdom

Email: support@wondersage.com